Transform the Digital Patient Experience with CRM
Join Salesforce experts to hear how leading healthcare organizations are using customer relationship management (CRM) to connect with patients and providers in a whole new way. Learn how NYU Langone Health is using Salesforce Health Cloud to support a first-of-its-kind clinical affairs patient access center platform that provides agents with a holistic and customized view of each patients’ needs, enhancing operations and creating more delightful patient experiences.
Salesforce, named by KLAS as the Category Leader for CRM, offers connected, collaborative and personalized solutions to transform the digital experience for patients, providers and care teams. See a live demo of how Salesforce can help you deliver more efficient and effective experiences on one unified engagement platform, keeping both your patients and business healthy.
During this webinar, you’ll learn to:
Identify how CRM gives your contact center agents a customized view of each patients’ needs
Explore the features that improve patient access to care and enhance operations
Deliver more effective and delightful patient experiences
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