Patient Access Preferences Report: The Pandemic’s Lasting Impact

The COVID-19 pandemic forced healthcare organizations to shift priorities, adapt their patient access strategies, and reimagine the future of healthcare delivery. It has also caused consumer preferences and expectations for accessing care to change. To understand the pandemic’s lasting impact on decision-making and patient loyalty, Kyruus surveyed 1,000 people about everything from virtual care and vaccine access to preferences for accessing future care.



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